FCA Secure Gateway (SGW) Access

The FCAR Tech USA had been authorized to use AutoAuto to unlock the Secure Gateway Module (SGW).  In 2018 FCA US implemented the Secure Gateway Module(SGW). Only FCA US approved Diagnostic Scan Tools that have been validated by FCA and adhere to their compliance protocols are authorized to access the Secure Gateway Module. 

When do you need to access FCA gateway

When you are using FCAR scanner to scan FCA vehicle (ie. Dodge, RAM, Jeep, Chrysler)  year 2018 and newer, and perform diagnostic procedures:

  • Clear all DTC fault codes 
  • Actuation test
  • Special functions

Coverage area:

United States, Canada or Mexico

FCA US SGW authorized FCAR Scanner models: 

F4SN, F7SB, F7SN, F7SG and F7SW

FCAR Tech Support

Tel: 844-322-7872 (FCARUSA) or email: support@fcarusa.com

How to register or use SGW in FCAR tablet scanners

Step 1: Register your Shop&Techs accounts on AutoAuth, and add users (Techs) to Shop.  

Shop Owner Instructions:

Register your Shop account at AutoAuth.com.

There is a $50 Annual fee for each shop account. Six Users are allowed access on the shop account and you are automatically covered. There will be a $2/annual fee for adding additional users.

Technician Instructions:

Register your individual user account at AutoAuth.com. Upon completion, inform your shop owner of your username and FCAR Scan Tool Serial number so they may add you to the shop account.

 Last 2 Steps to Enter the Gateway
Step 2: The following step allows you to add your FCAR scanners to your shop profile, this enables all users in the shop account access to SGW with any scan tool added. Last 2 Steps to Enter the Gateway

The shop owner will be able to add the technician’s FCAR Scan Tools to the shop profile . This will allow all of the technicians in the shop to have access to the SGW with their FCAR Scan Tool.

Select FCAR as the manufacturer and the appropriate tool model from the dropdown menu and the serial number.

 First 2 Steps to Enter the Gateway
Step 3: This step ensures that you have the latest FCAR diagnostic software.  

Get V9.60 or newer Chrysler (Dodge, Ram) software in update center if within subscription, or contact the dealer to renew.

Update APK in update:

 

  
Step 4: Internet connection, start diagnosis now.  
This step is the login prompt for the SGW where you will enter your valid login credentials from AutoAuth.  Be sure to have a stable network connection to avoid any connectivity issues and delays. Once you have entered your login, you would gain access to the SGW. Screenshot of SGW login