This procedure will wipe out VCI box.
1. Download VIC firmware from here and the software here, save as a folder by using Microsoft Windows based PC (not Mac).
2. Run MyVCI-update.exe in the folder
3. Click ???? and load f6hard.bin file
4. Try to connect VCI Box with USB cable into the PC and try to use external to power up VCI, Click and select Com 3
5. Click Soft upgrade